The safety of our passengers, our colleagues and the wonderful local communities we visit is of the utmost importance to us and we are taking the following steps to ensure that it continues to be save for all.
Your tour guide is used to making changes under pressure to give you the best experience possible. They are kept up to date on current safety protocols and will ensure that all passengers adhere to safety advice in order to ensure a safe journey for everyone. Your guide will carefully manage passengers boarding and disembarking the vehicle and the location of seats for passengers on board. Your guide will wear a facial covering except when driving in accordance with Department for Transport guidance.
Our luxury vehicles will be deep cleaned by hand before and after each tour. In addition to this all vehicles will be further sanitised after each tour using a fogging machine. The antibacterial and antiviral disinfectant used in the fogging machine is distributed throughout the vehicle in a fine mist. This ensures all areas including touch surfaces and seats are fully sanitised and the vehicle is safe and ready for each tour.
In order to maintain minimum contact please provide your name and booking reference at check in. Printed confirmation is not required.
Before the tour begins we will temperature check everyone getting on board. Each passenger will keep their own seat throughout the tour. Any common touch points will be regularly wiped down by the driver/guide throughout the tour.
Hand sanitiser will be available on all of our vehicles. We strongly advise passengers to use this when boarding and disembarking from the vehicle. It will remain available for your use throughout the tour.
All passengers on board must wear a face covering while boarding and travelling on board the vehicle in line with Scottish Government advice. Masks are available to purchase if you arrive without a face covering. If you are medically exempt from wearing a face covering please let us know in writing in advance of your travel date
We work hard to ensure that all accommodation providers, service providers and visitor attractions that we work with also prioritise safety and follow up to date Scottish Government advice to ensure you have the safest possible experience in Scotland.
We are on hand via e-mail and telephone if you have any questions before your tour and will be happy to help with any last-minute queries when you arrive at our departure point.
You may have heard the news that a new law is being passed in Scotland, that advises against people gathering in groups of more than 6. Don’t worry! Our tours are still going ahead with our rigorous COVID-19 protocols in place. We have a 17-seater minibus with a public service vehicle (PSV) operator’s license issued under the direction of the Office of the Traffic Commissioner – this means that, like buses & coaches, the ‘rule of 6’ doesn’t apply to us provided our customers wear face masks and socially distance as best they can.